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Pollen timeline: The events leading to troubled startup’s administration

Pollen timeline: The events leading to troubled startup's administration

Events startup Pollen is now in administration after attempts to find a buyer were unsuccessful.

The company partnered with artists, entertainers, athletes and comedians to create bespoke events and festivals featuring the likes of Justin Bieber and 50 Cent.

More than 270,000 people travelled with the London-headquartered company, which was founded by brothers Callum and Liam Negus-Fancey in 2014.

It has raised hundreds of millions in VC cash from the likes of Northzone, Frontline, Molten Ventures and the British taxpayer through the government’s Future Fund.

In April, it secured $150m (£24m) from investors in a Series C funding round.

Despite this influx of cash, Pollen struggled to pay staff, vendors and customer refunds.

With no buyer found, the beleaguered company is undergoing a restructuring that will split its college travel business from the consumer-facing events business, Pollen.

Here’s a timeline of the key events leading up to the collapse of Pollen:

  • August 2022 – Pollen enters into administration, hiring Kroll to manage the insolvency.
  • August 2022 – Drumcode cancels Malta festival due to “serious failings” by Pollen.
  • July 2022 – Pollen hires US investment bank Goldman Sachs to find a buyer.
  • June 2022 – Pollen struggles to refund “thousands” of refund requests and misses payroll.
  • April 2022 – Raises $150m in Series C funding.
  • January 2022 – Pollen cancels Departure music festival last minute.
  • May 2020 – Pollen lays off 69 members of staff in North America and furloughs 34 in the UK due to the Covid-19 pandemic.
  • October 2019 – $60m Series B. Rebrands from Verve to Pollen.
  • October 2017 – Raises $18.5m in Series A funding. Rebrands from StreetTeam to Verve.
  • October 2016 – Raises $10m in seed funding.
  • 2014 – Launches under the name StreetTeam Software as a platform turning festival goers into ticket sellers.

Are you a former Pollen employee? Contact [email protected] to share your experience securely and anonymously.

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Embattled events startup Pollen misses payroll amid acquisition talks

Embattled events startup Pollen misses payroll amid acquisition talks

London-based events startup Pollen, which has raised hundreds of millions of dollars from some of Europe’s best-known VCs, missed payroll in June as it works to secure new funding, potentially in the form of an acquisition.

Salary payments to hundreds of staff were due to hit bank accounts on June 30. Six days later, management told US-based staff via Slack that their salary was being transferred that day. UK-based staff received their salary on July 1.

In a message to staff on July 1 sent via Slack, seen by Sifted, Callum Negus-Fancey, cofounder and CEO of the events operator, explained that the delay came as the company is “closing a transaction with a large, well-known entertainment company”.

“They will become our biggest investor and shareholder,” the message continued. One person who is a shareholder in the company tells Sifted that Pollen is in fact in discussion with several parties about an acquisition.

Asked if the company was looking to be acquired, Pollen tells Sifted: “We can’t discuss ongoing commercial transactions externally. However, watch this space.

Negus-Fancey’s message to Pollen employees went on to say: “I am working hard to finalise negotiations with our shareholders as fast as possible and get them to wire funds. I am really sorry about the inconvenience and anxiety the situation has caused all of you.”

It’s the latest twist for a company that announced a massive $150m fundraising round in April only to lay off 22% of its full-time workforce the following month. The company, which organises concerts and “experiences” around the world involving artists including Justin Bieber, has been hit by an avalanche of refund requests this year after events were cancelled because of pandemic restrictions or limited demand. Several customers reported to Sifted in June that they had been waiting “months” for refunds. 

After missed payroll and amid the company’s funding discussions, morale among Pollen’s remaining employees is now “terrible”, according to one employee. Fears are growing internally that the company could announce another round of layoffs. 

Sifted asked Pollen if it will be able to pay staff next month. “Yes, absolutely we can,” the company replied in a statement, calling last week’s payroll “mis-timing” and “an isolated, one-off event”. The company also denied it was at risk of insolvency. “The company has a supportive and well funded shareholder base,” Pollen said. 

Pollen has raised roughly $255m in equity from investors including Northzone, Kindred, Backed and Molten Ventures. It last announced a $150m Series C in April this year, which was led by Sienna Investment Managers, a Luxembourg-based investment firm. 

The Pollen CEO’s Slack message to staff on July 1
Pollen CEO Callum Negus-Fancey’s Slack message to staff, continued

Late payments

Since Sifted reported on outstanding refund payments in June, multiple current and former Pollen employees and suppliers have shared their concerns about the company. One person who previously supplied services to Pollen tells Sifted that he and several others — who were also seeking payment from the company — were considering legal action if Pollen didn’t pay them soon.

Employees were this week openly discussing the impact of delayed salaries on the company’s Slack. 

Slack messages shared with Sifted show employees fretting about rent payments and transactions that won’t go through as a result of the late payments. Another employee wrote that they had credit card payments due soon and failure to pay them promptly could negatively affect their credit score. 

There have also been delays in outstanding pay for those laid off in May. Former employees say they were due to receive their final pay cheques in late June, but Sifted has seen emails from Pollen’s chief people officer where staff were told that their outstanding salaries had been delayed further.

Pollen did not comment on outstanding pay for laid-off workers. 

“They’re in too deep, this is all they can do with payroll,” another former employee tells Sifted.

Late payroll has happened once before at Pollen, the company told Sifted last month. “In the company’s history, there has been an occasion where payroll was late by two days for one of our US entities due to human error and the following day being a bank holiday,” it said.

Eanna Kelly is a contributing editor at Sifted. He tweets from @EannaKelly1. Freya Pratty is a reporter at Sifted. She tweets from @FPratty.

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What’s the buzz with pollinators? Help nature’s fertilizers at these June events in Ann Arbor

What’s the buzz with pollinators? Help nature’s fertilizers at these June events in Ann Arbor

ANN ARBOR – Birds, bees, butterflies and bats work hard to keep Tree Town green by carrying pollen between flowing area plants.

On Saturday, June 25, the City of Ann Arbor Natural Area Preservation will help local pollinators by clearing weeds and invasive plant species at two parks.

Between 9 a.m. and noon, volunteers will gather at the Dolph Bioswale and remove aggressive non-native plants so as to create a bountiful ecosystem. According to a release, community members can meet NAP workday helpers at the trailhead off Parklake Avenue.

Read: Let’s talk about Michigan’s invasive trees and shrubs: How to identify them and the threat they pose

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Starting at 1 p.m., volunteers can meet at Lakewood Nature Area to clear invasive weeds so that Lakewood pollinators have better access to the nature area’s unique Kentucky coffeetree plants. Volunteers will meet at the park entrance on Sunnywood Drive and will work until 4 p.m.

The two Ann Arbor events are planned as part of National Pollinator Week, a nationwide effort by the nonprofit Pollinator Partnership.

Tools will be provided but participants should plan to wear long pants, gloves and close-toed shoes, says a release.

Online preregister for NAP events is encouraged. Register to help at Dolph Bioswale here, and at Lakewood Nature Area here.

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Read more: What you can do to help prevent spread of invasive pests, protect plant health this summer

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