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Publishers: please hold more gaming events in Canada

Fan Expo Canada 2022

Every year, I put together a round-up of all the gaming-related programming at Fan Expo Canada.

When I did this last year, the list ended up being pretty empty outside of a few prominent voice actors — no demo-filled exhibitor booths in sight. At the time, I chalked this up to COVID; after all, it was a scaled-back show and there were a bunch of restrictions. I expected 2022 would be different.

Narrator: it was not.

 

Ubisoft had an admittedly nifty Assassin’s Creed booth with a few demo stations to showcase some of the series’ games on PS5 and Xbox Series X/S, but not a single publisher was present last week with a booth to let you try upcoming games. Moreover, PlayStation and Xbox completely skipped the show, while Nintendo was present only for a Splatoon 3 photo op wall and arts and crafts station. I’ll confess that I was quite disappointed.

Even before COVID, gaming events in Canada have been few and far between. Fan Expo Canada 2019, the last pre-COVID show, had a really solid lineup of game demos, including Final Fantasy VII Remake (PlayStation), Gears 5 (Xbox) and Luigi’s Mansion 3 (Nintendo). Also that year was the Enthusiast Gaming Live Expo (EGLX), which had a huge Nintendo booth. However, that pretty much covers it in terms of major events, and even then, EGLX also quietly went away the following year.

By comparison, the U.S. has historically had so many gaming events. The massive PAX West is happening this weekend in Seattle, and it’s just one of multiple PAX events across the country. E3 shifted to a public-media hybrid show before COVID, and it aims to do that once more in 2023. Geoff Keighley’s Summer Game Fest is also set to have a physical event next year, and that’s to say nothing of The Game Awards that he hosts in Los Angeles, or even Gamescom, Europe’s largest gaming show that he partners with. Before COVID, Xbox also held its own ‘XO’ events in countries like England and Mexico.

Xbox XO19 London

Xbox’s XO19 fan event in London, England.

Now, if you’ve followed our gaming coverage here on MobileSyrup, you may know that Canada is a gaming industry powerhouse. We’re talking third-largest producer of games in the world. Assassin’s CreedMass EffectFIFANHLRainbow Six Siege, CupheadGotham KnightsMarvel’s Guardians of the GalaxyLuigi’s Mansion 3, Dead by Daylight, PGA Tour 2K23… these are just some of the many games made in the Great White North. You would think, then, that publishers would do a better job promoting that here in Canada.

Sure, digital demos have been making a big return, and that’s certainly a wonderful way to bring games to people at home. But there’s something special about getting to try them out in person — that communal experience with friends and complete strangers alike. One of my fondest memories of previewing a game was playing Sea of Thieves with a bunch of people I hadn’t met before. Besides, other countries benefit from getting demos at home as well as in-person shows, so why can’t Canada?

And it’s not even just about demos. Take PAX West — you can attend panels with legends like ex-Nintendo boss Reggie Fils-Aime, Monkey Island creator Ron Gilbert and adventure game pioneer Roberta Williams or even meet The Last of UsNeil Druckmann and Troy Baker, among other cool opportunities. Of course, I’m not expecting that such big names would routinely come to hypothetical Canadian events, but even if we’re looking at our homegrown gaming talent, there’s so much to choose from.

To be clear, some publishers have done some really cool things in that regard. At this past Fan Expo, developers from Quebec City’s Beenox and Sledgehammer Toronto held a panel to talk about what it’s like to work on Call of Duty in Canada. At the last-ever (?) EGLX, Ubisoft Toronto hosted demos and meet and greets for Watch Dogs: Legion. And for this year’s Xbox & Bethesda Games Showcase, the Halo maker held a rad ‘FanFest’ event in Toronto, years after its awesome “Media Showcases” in the city. Game companies are notoriously secretive, so it’s always nice to let the public put a face to the people who make the games they love, and to give developers and others in the industry the chance to engage with their fans. Shoutout to the companies who have been doing this in Canada!

And hey, I’ve never put together a big event. I can’t imagine how difficult it must be to organize. A lot of time and money and planning goes into this sort of thing. It can’t be done overnight. I get all of that! But I keep looking at everything that happens in the U.S. and abroad and lament the fact that we don’t really have anything like that here. Moreover, it feels like a missed opportunity to not capitalize on Canada’s immense developer pool. Celebrate the fact that we have some of the best game makers in the world! Even if we don’t have dedicated events on the scale of PAX or E3, something smaller like EGLX or even one-offs like Xbox FanFest would be great! Ideally, these would be held across the country, too, and not just in Toronto.

I say all of this because I’m very fortunate to have been able to travel to international events for work. I’ve seen how exciting they can be, and I don’t take that for granted. If anything, it makes me want to share some of those experiences with others! Who knows what the future of gaming events will be in Canada, but hopefully, we start to see more of them in the coming years.

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Publishers hope NFTs will increase event revenue, but slow adoption of blockchain tech leaves attendees unsure

Publishers hope NFTs will increase event revenue, but slow adoption of blockchain tech leaves attendees unsure

This article is part of a 10-piece Digiday series that explores the value of NFTs and blockchain technology. Explore the full series here.

In-person events are back and some crypto news publishers are integrating the blockchain technologies they report on into their conference businesses to increase ticket sales, reward audience participation and sell more sponsorship deals.

For some publishers, that has meant turning event tickets into NFTs and gamifying events with opportunities to earn tokens throughout the venue as potential strategies. Whether they are successful is another story. The slow-going adoption of the blockchain by mass consumers — and even among Web3-native attendees of crypto conferences — means that audiences are not guaranteed to participate in these new innovations while at events.

Earlier this year, crypto publisher Blockworks set a goal to reach $20 million in revenue in 2022 by embracing blockchain technology in its business, in part by turning VIP tickets to its Permissionless conference last May into NFTs. CoinDesk, another crypto news site, integrated its proprietary participation token DESK into its Consensus conference in June to reward attendees for engaging with sessions, sponsors and other activities.

Now that the height of conference season has passed, here were some of their takeaways:

  • Blockworks sold all of its 555 VIP NFT tickets at 1.1 Ethereum (or $3,300 at the time of the drop) with the most expensive one selling for 7.3 ETH, or $20,000, in the resale market, according to co-founder Jason Yanowitz. The company, however, only received 7.5% of that in royalties.
  • Of the 20,500 attendees to CoinDesk’s Consensus, 20% participated in collecting and spending DESK this year, according to Sam Ewen, svp and head of CoinDesk Studios.

Exclusivity sells

Selling a VIP ticket for $3,300 requires a certain level of prestige and access that a general admission ticket (which is priced between $1,489 to $2,500) does not offer, but after those tickets sell out, there is very little that can be done to measure demand from the high-value super fans who are willing to spend at this level.

To change that, Blockworks turned its VIP ticket level into an NFT drop where owners of the NFTs gain access to the VIP exclusive events by showing it in their wallets. Not only could the company then see every time those tickets were resold or traded — and the price they sold for — but it also earned a 7.5% royalty from every resale transaction.

Blockworks created and sold 555 unique VIP NFTs called Permies, which were designed by a former Pixar animation artist to look like futuristic cartoon characters.

“If people didn’t like the idea of a VIP ticket, the price would have obviously fallen pretty substantially, or they wouldn’t have [sold] out,” said Jason Yanowitz, co-founder of Blockworks. Instead, the resale price for the most expensive NFT sold as a part of this drop, Permie #549, was 7.3 ETH (about $20,000 at the time) less than 48 hours after it was minted on April 7, according to OpenSea records.

Admittedly, only a small percentage of ticket sale revenue for Permissionless came from the royalties earned from secondary sales of the NFTs, Yanowitz said, but the initial earnings made from the NFTs would equal approximately $1.7 million based on the price of Ethereum at the time. In total, Permissionless earned over $10 million in revenue, he said, with a total of 7,000 people attending the three-day-long conference. Sponsorship revenues exceeded the company’s goals by 50% and ticket sales exceeded its goals by 25%, he added, but declined to say what the company’s goals were.

The NFT holders were also given the incentive to hold onto their Permies post-event, with additional perks and access offered to this newly-formed community, including a lifetime pass to future Permissionless conferences, free merchandise and a private Discord channel. 

Despite the Permie drop leading to an important core membership for Blockworks, Yanowitz said that his team is still trying to figure out what its NFT business will look like and does not intend to launch another set of Permies in the future to keep the collection exclusive.

Testing the play-to-earn model 

It might seem unnecessary to bribe event attendees to participate in a conference that they paid to attend, but for CoinDesk, encouraging people to sit in on panels and visit sponsor booths by awarding them its participation token DESK assisted the publisher and its advertisers in getting a better grasp on how over 20,500 people were spending their time over four days at the Austin, Texas-based event.

CoinDesk’s participation token does not have any monetary value backing it, meaning it cannot be spent outside of the confines of its closed economy, but for those who attended the Consensus conference, they had the opportunity to spend any earned DESK on food, drinks, merchandise, NFTs and even the chance to play Dallas Mavericks’ player Spencer Dinwiddie in a one-on-one basketball game or Russian chess grandmaster Garry Kasparov in a chess match. 

Of the more than 20,000 people who attended, only about 20%, or 4,000 people, participated in collecting DESK during the event, which Ewen said was on target for the first in-person execution of the tokens, but was likely a lower number than what it would have been if the security measures his team put in place weren’t as strict and if blockchain technology wasn’t still so fragmented in its early stages of development.

One of the security measures that created a higher barrier to entry for attendees included issuing soulbound NFTs, or non-transferable tokens, that acts as an identifier and opens up their wallet to be able to collect DESK. “In some respects, we probably sacrificed more adoption for the security protocols, but that’s primarily just a reality of being cautious when building in public spaces where you have tens of thousands of people,” said Ewen.

Because of these challenges, the likelihood that someone would throw in the towel versus trying to get DESK to work in their wallet was higher than anticipated.

“We were hoping that people would actually be more digital savvy than they were because they’re coming to Consensus and it turns out there’s still a ton of people who don’t exactly understand” how to access their crypto wallet or scan the QR codes using the Coinbase app to claim tokens, Ewen said.

There were over 500 opportunities for attendees to earn anywhere from 15 to 150 DESK tokens, with the average number of transactions per 4,000 participants netting out to be about 15 throughout the conference. More than $20,000 worth of merchandise was purchased using DESK and more than 2,000 drinks were purchased using the tokens during evening parties, Ewen said. In total, DESK accounted for 40-45% of all the on-the-ground purchases made in its store and at the night time events, he added.

Sponsors are still on board 

Audiences aren’t the only ones interested in the convergence of blockchain technology and the events industry. 

One of the products that Decrypt Studios, the commercial production house under crypto news publisher Decrypt, offers its clients is custom events, and according to CRO and publisher Alanna Roazzi-Laforet, it’s a standard practice to issue NFTs or tokens as tickets to those events. 

“You have to have an NFT to access specific parties or specific functions of Decrypt Studios and upcoming projects that we’re launching,” said Roazzi-Laforet. “That’s really becoming the norm.”

Despite the crypto bear market, events in the metaverse are still able to drive substantial revenue, particularly from Web3-curious advertisers, who are willing to pay top dollar to be seen in this space. One reason for this is that these events, as well as other NFT-based experiential activations, have the potential to collect first-party, privacy-compliant data from attendees who give access to their digital wallets to the brands and publishers hosting the events, according to Publicis Media’s head of innovation, Keith Soljacich.

Going consumer 

This integration of NFTs and tickets isn’t limited to crypto conferences, however. Earlier this month, I was emailed by Ticketmaster that I had the opportunity to claim a free NFT with my ticket to The Weeknd’s After Hours Til Dawn Tour, which I could claim by setting up a digital wallet through cryptocurrency exchange platform Binance. 

“There’s a future where all tickets are NFTs, and in some respects NFTs like that will eventually become super boring, and that will actually maybe be good for this space in a weird way. People won’t care as much about [the investment value of NFTs]. I think they’ll be more and more impressed by the access that it gives,” said David Cohn, senior director of the Alpha Group, the in-house tech and media incubator for Advance Local.

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Children’s Publishers, Authors Test the Waters for In-Person Events

Children's Publishers, Authors Test the Waters for In-Person Events

It was immediate and universal: when the pandemic hit in March 2020, author events and school visits went virtual, just like every other previously-in-person event on the planet. Within months, the online format was the new norm, and authors had their online presentations dialed in. But for readers and authors, the desire to interact in person appears never to have waned. Jeff Kinney took a creative approach in fall 2020 by developing a drive through event for the launch of The Deep End, his 15th Diary of a Wimpy Kid book. Wimpy fans in decorated cars entered a fabricated “deep end” drive-through and met Kinney, who signed books using a pool skimmer from six feet away. With his next release, he completed an eight-stop van tour. This spring, more authors and publishers are beginning to dip their toes back into the waters of bookstore, festival, and school appearances.

As wave after wave of the virus prolonged uncertainty, publishers have entertained the possibility of returning to events before only to reconsider as Covid numbers spiked again. Molly Ellis, v-p and executive director of publicity at Macmillan Children’s Publishing Group, said the publisher has had “a lot of false starts in terms of our return to in-person events.” Reflecting on the past two years, she added, “In the early days of the pandemic, I used to imagine a magical date on which the world would just snap ‘back to normal.’ It’s now clear that that’s never going to be the case—so we’re in constant communication with booksellers and event organizers” to discuss possibilities.

As the spring book season enters its height, booksellers are buoyed by the confidence that they will be able to draw readers back into their stores again and are “sending enthusiastic proposals” for author events, according to Noreen Herits, executive director, publicity and media strategy at Random House Children’s Books. Several popular festivals are back in swing again, including YALLWest, which returned to Santa Monica High School in California last weekend.

In deciding whether or not to schedule in-person events, “We’re following our authors’ leads,” said Hallie Patterson, publicity director at Abrams. “The key to success here is open and honest communication and it’s our job as publicists to facilitate that between all the parties.” Among the Abrams authors on the road again this spring are Candacy Taylor, promoting Overground Railroad: Young Adult Adaptation, and Shannon Hale and LeUyen Pham, whose Pretty Perfect Kitty-Corn came out in early March.

Lisa Moraleda, executive director of publicity at Simon & Schuster Children’s Publishing, reiterates the importance of communication to the success of an in-person event. To host an event, the publisher requires that bookstores have protocols in place to make sure authors and audience members are safe. “Only when all parties are comfortable with the plan and are on the same page do we give the green light,” she said. “We also maintain the right to transition a physical appearance to a virtual event if/when Covid cases rise.”

Herits echoed the concern about safeguarding audiences and authors as in-person events resume. “The safety of our creators is paramount,” she said. And while booksellers may be eager to host, some authors are not yet comfortable with large in-person events yet, said Lindsay Matvick, publicity and trade marketing manager at Lerner Publishing.

New Approaches

While testing the waters, some publishers have developed hybrid tours that combine virtual and in-person tours. At Abrams, for example author-illustrator team Andrea Beaty and Vashti Harrison divided up appearances for their new release I Love You Like Yellow. Harrison did in-person events in five markets while Beaty offered five days of virtual events. For their big finale, the pair came together for a series of virtual school visits.

With the release of his latest in the Mr. Lemoncello series, Mr. Lemoncello’s Very First Game (Random House), Chris Grabenstein has scheduled a limited number of in-person events as well as a number of virtual events.

“We are doing our best to make events plans that combine all of the technological resources and knowledge that we’ve gleaned over the past two years with tried-and-true tour and event planning processes from the ‘before times,’ ” Ellis said. That means tailoring events to meet goals for the specific books while “taking into account the creators’ specific needs and comfort levels,” she added.

Bestselling YA author Dhonielle Clayton is currently out on a six-stop tour during the month of May for her new novel The Marvellers, which began with a VIP launch at Barnes & Noble in Union Square and includes an official launch on May 6 at Brave and Kind in Decatur, Ga. with authors Angie Thomas and Nic Stone. Clayton’s last in-person tour was in the spring of 2019 for Everlasting Rose, the second book in her The Belles series. “I thought it would feel like muscle memory and I’d remember how to do this, but it feels strange, like the book world pre-Covid will never be back,” she said. “The pandemic is still happening and yet we’re trying to reset and resume book touring as usual, which part of me is grateful for and the other part of me is terrified.”

Clayton, who published several books throughout the past two years, said that virtual events can’t compare to those in person. “I’ve missed interacting with readers and my colleagues. At a great in-person event there’s usually lively energy that keeps you going as an author. You get that back-and-forth and can sense how your readers are engaging with the material. I crave that energy because it reminds me that people love stories and we’re not just writing into an empty void.”

Seale Ballenger, v-p of publicity at Scholastic’s trade division, said that schools have had time to determine protocols that work best for their populations, so the comfort level for author visits has increased over the course of the school year in many districts.

Poet, presenter, and novelist Allan Wolf (Behold Our Magical Garden, Candlewick) resumed a small schedule of school visits late last fall, describing the spectrum of arrangements schools offered to keep all involved safe. At one school, he presented in a parking lot with a portable speaker connected with a 100-foot-long extension cord, competing with the roar of nearby traffic as kids sat patiently on the sidewalk. At another, kids filed into the cafeteria to sit in socially distanced rows. In the past, he might present to a gym full of kids. That has shifted to multiple presentations to smaller groups at a single school. As school visits begin to resemble something like a pre-pandemic approach, Wolf said he’s noticed “there’s a lot of emotion just beneath the surface” for kids, teachers, and presenters. “I don’t think we realize how clenched we’ve become” over the past two years, he continued, adding that it’s nice to get a hug from a kid again. “It’s human.”

For many authors, in-person events aren’t just about audiences. They’re a rare opportunity to spend time with other authors. “I love attending author events myself as a fan and as a reader of many of my author colleagues,” Clayton said. “I have missed being able to show up for people. I have books that need signing, too.”

Publishers universally feel that virtual events are here to stay. While the idea was initially an emergency response to the pandemic, many have found a silver lining. “We want to make our books and appearances available to a diverse group of audiences across the country, and virtual events allow us to bring books into homes, schools, and libraries that might not have access to events that are normally held in larger metropolitan areas,” Matvick said. That’s particularly true for international fans who rarely have “the opportunity to see their favorite author in person,” said Ballenger.

But as the pandemic has lingered, downsides to the virtual visit have become apparent. Jennifer Roberts, executive director of marketing, publicity, and events at Candlewick, said that some booksellers have shared that the widely reported phenomena of “Zoom fatigue” is real and that means that attendance at virtual bookstore events has waned considerably. “Now we’re working to ensure that the virtual events we do take part in are high-impact and reach the largest possible audience, to make the best use of booksellers’ time and resources and of our creators’ time,” she said.

In short, it appears that at least for the time being, in-person events are still in a transitional phrase. “Just as two years ago we were figuring out how to adapt to a virtual event landscape in real time, we’re now figuring out how to adapt to a hybrid landscape in real time,” Ellis said. That provides both challenges and opportunities. At Abrams, Patterson said, disruption in the status quo has allowed her team to “dream up” fresh new ideas for author-reader interactions.

“Ultimately, we aim to forge connection and access however possible,” Herits said.