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Shortages from syringes to dye for diagnostic exams: How world events are straining everyday health care supply

Shortages from syringes to dye for diagnostic exams: How world events are straining everyday health care supply

In May, clinicians and patients at the University of Arizona Health Network had to delay non-urgent CT scans that required contrast media, a type of dye injected into the body to make organs and blood vessels more visible. It’s used to aid in the diagnosis of a variety of conditions, including some serious ones, such as cancer and blood clots.

A strict COVID-19 lockdown in Shanghai, China, had shut down a plant that manufactures the contrast and the 30-hospital medical center, like many others, suddenly found itself in short supply of the important diagnostic agent.

“The shortage has hit us fairly acutely,” says Geoffrey Rubin, MD, chair of the Department of Medical Imaging at the University of Arizona College of Medicine – Tucson and clinical service chief of medical imaging at Banner University Medicine – Tucson.

In response, Rubin and his colleagues quickly rallied to create a tiered protocol that prioritized the most critical medical procedures. Some tests were done using alternative tools, such as CT scans without contrast or MRIs, if it made sense for the patient.

Also, because the health system sources its contrast media from two companies, only one of which was impacted by the Shanghai lockdown, their supply wasn’t completely cut off.

But this was not the case everywhere.

Contrast media is used in about 50 million exams per year in the United States, and about half of the market procures its contrast from GE Healthcare, which sources most of its product from Shanghai, says Matthew Davenport, MD, vice chair of the American College of Radiology (ACR) Commission on Quality and Safety and a professor of radiology and urology at Michigan Medicine in Ann Arbor.

“Health systems that used GE Healthcare as their preferred vendor for iodinated contrast media had an immediate crisis,” Davenport says.

According to a GE Healthcare spokesperson, the company is currently working on restabilizing its supply and continues to evaluate its global footprint to maximize resilience.

Contrast media is just one item on a growing list of medical supplies that are becoming harder to come by due to world events impacting the supply chain, from COVID-19 lockdowns in China and manufacturing errors in the United States to the rising cost of fuel and the war in Ukraine.

The Food and Drug Administration lists more than two dozen medical items currently in short supply, including personal protective equipment (PPE) such as surgical gloves and gowns, reagents for laboratory testing, and several dialysis-related products.

“[Health systems are experiencing] 8-10 times higher shortages than they were pre-pandemic,” says Kyle MacKinnon, senior director of operational excellence for Premier, a group purchasing company. “We are seeing more frequent short-term shortages than we ever have in the past.”

A history of shortages

Shortages of important medical supplies in the United States due to supply chain issues date back as far as World War II, when supply of a common malaria drug that was sourced in the Japanese-occupied East Indies was cut off. Since then, the United States has faced both consistent and acute shortages, according to a 2021 study by researchers from Baylor College of Medicine in Houston, Texas.

In 2017, Hurricane Maria wiped out a main supplier of saline solution in Puerto Rico, creating a grave shortage. At the beginning of the COVID-19 pandemic, health care workers resorted to reusing PPE and crafting gowns out of trash bags as deliveries of Chinese-made materials slowed to a trickle.

The country has also faced shortages of a variety of drugs, such as anesthetics, antibiotics, and chemotherapy agents, for decades. Often, the shortages are exacerbated by regional disasters that disrupt the supply chain.

Currently, in addition to the shortages caused by COVID-19 lockdowns and disruptions, the war in Ukraine has the potential to worsen shortages of helium, which is used in MRIs and CT scans, and neon, which is essential for making semiconductors used in MRIs, pacemakers, blood pressure monitors, and other common medical devices.

Since Russia is no longer exporting as much natural gas to some European countries, other countries have begun filling in that supply via pipeline, reducing the need to convert the gases to liquid form. Because liquification facilitates extraction of helium from natural gas, this shift has also halted some helium production processes. This is on top of several helium plants shutting down in recent months for safety reasons.

“What a convoluted way to have medical supplies disrupted by the Ukraine war,” says Wally Hopp, PhD, a professor at the University of Michigan Ross School of Business in Ann Arbor who chaired the National Academies of Sciences, Engineering, and Medicine task force to study medical supply chain resilience. “These supply chains are so complicated, so long, so interconnected, you can get crazy side effects like that.”

Also, Ukraine is a major global supplier of neon, which may exacerbate further shortages as the war stretches on.

“At this time, we haven’t seen direct shortages of semiconductors yet,” MacKinnon says, But “access to that is becoming a problem.”

Finding solutions

While the contrast media plant in Shanghai is now fully operational and hospitals across the country are gradually getting back to a regular supply of its product, it’s likely that supply chain disruptions for this and other medical supplies will continue to be affected by world events, says Tinglong Dai, PhD, a professor of operations management and business analytics at Johns Hopkins University Carey Business School.

This means that people in the medical industry, from medical students to administrators, should be prepared to both adjust to disruptions that occur and work to prevent them from happening.

“This crisis provided us with an opportunity to think through protocol when we have contrast restrictions and shortages,” Rubin says. “We had never experienced that before. Now we have a set of guidelines.”

For affected health systems, this required a variety of interventions, including lower dosing, performing CT scans without contrast and using alternative imaging strategies when appropriate, and triaging so that the most urgent exams were performed first. Although there is no longer an acute shortage, Davenport suspects that use of iodinated contrast media may go down if research shows lower-dose or unenhanced scanning is as effective as pre-shortage procedures.

“We have to be really attentive to what’s going on around the world, especially [when it comes] to health care.”

Tinglong Dai, PhD
Johns Hopkins University Carey Business School

During the shortage, Rubin held a meeting with his radiology residents to walk them through the crisis, from why it was happening to how the health system was responding to it. He believes that clinicians will have to learn to be more adaptable to whatever shortages and challenges their field faces.

“Oftentimes, there’s so much to learn in medicine [that] people in training — medical students — are focused on the domain of the specialty. The macro-level activities that allow health care to run are not really focused on,” Rubin says. “I think it is increasingly recognized [that] medical students, residents, and fellows [should] have their focus turned more toward these macro-level issues.”

Dai says that hospital administrators, and especially procurement officers, will also need to be more aware of geopolitical issues and how they might impact the supply chain.

“We have to be really attentive to what’s going on around the world,” he says. “Especially [when it comes] to health care.”

Fortifying the supply chains of the future

In response to a request from the U.S. Congress in the 2020 Coronavirus Aid, Relief, and Economic Security (CARES) Act, the National Academies of Sciences, Engineering, and Medicine convened a committee to assess the security of the nation’s medical product supply chain. In its report, released in March, the committee made several recommendations to improve supply chain resilience.

“Medical supply chains are really behind other industries in terms of building supply chain resilience,” says Hopp, who led the writing of the report.

He explains that Hurricane Katrina in 2005 resulted in unexpected supply chain shortages because companies didn’t realize that the materials they were buying were sourced from the Gulf Coast. This realization prompted many in supply chain logistics to better track where various materials needed for manufacturing their products were coming from, including risk assessment and diversification of where they sourced the materials in case of a regional disaster.

But this still isn’t common in the medical industry, at least in part because there is a lack of transparency in the production of pharmaceuticals and other medical supplies, Hopp says. Procurement officers at health systems often don’t know where the companies they contract with are sourcing and manufacturing their materials.

This becomes particularly problematic when health systems contract mainly with one company to get the best price and when they use a “just in time” inventory approach, meaning they only stock enough supply for a week or two to save money on storage costs, he adds.

“Transparency has to be step one,” Hopp says, explaining the committee’s foundational recommendation to create a public database that documents where materials are sourced and manufactured so that experts can better analyze risk and make further recommendations for fortifying the supply chain.

In addition to being aware of possible natural disasters, Dai emphasizes the importance of geopolitical awareness.

“A large proportion of medical supplies come from China. Most of the generic drugs are manufactured in India,” Dai says. “We are so dependent on countries that are geopolitically incompatible [with] us.”

He says that the United States can protect its future supply chains by focusing more on sourcing and manufacturing closer to home, not only in the United States, but in Canada and Latin America, or by strengthening our supply chain relationships with countries that are part of the North Atlantic Treaty Organization (NATO) while moving away from reliance on countries where there may be more political issues.

Hopp cautions against the idea of focusing solely on “on-shoring,” the manufacturing of goods on United States territory.

“It’s difficult to make every raw material, every intermediate step inside the U.S., [and] it’s expensive to do it in some cases,” he says.

Instead, there should be a variety of responses, including potentially stockpiling raw materials, mapping out supply chain routes to assess risk, and building contracts that incentivize companies to reduce the risk of complete disruption, Hopp says.

Many of these steps would require the federal government and manufacturers to act, but health care system administrators can also drive change by demanding better transparency and reliability from manufacturers as well as reconsidering their stockpiling strategies, according to Hopp.

Another key to securing the future of the U.S. medical supply chain, according to Dai, is ensuring that the country is on the forefront of developing innovative ideas that improve supply chains.

“If we lose the ability to innovate, that [would be] devastating,” he says. “The government can take an active role [by] investing in research and development, investing in universities and national labs, and providing support for new ideas.”

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Big events and staff shortages put strain on Edmonton hotel industry | CBC News

Big events and staff shortages put strain on Edmonton hotel industry | CBC News

A confluence of large events like concerts returning to the city and staffing shortages is putting pressure on the Edmonton hotel industry.

Country singer Garth Brooks brings his latest tour to the city with shows tonight and Saturday. The Edmonton Pride Festival is also hosting a range of events in the city this weekend.

That is presenting staffing challenges for hotels that see low booking numbers during the week, but experience a surge on the weekends. 

“We have to be creative,” Manendra Sharma, general manager of Sandman Signature Edmonton Downtown, said Friday.

“The consistency of business isn’t there and there is a shortage in the workforce, especially in an industry like [hospitality].”

Staff are being trained in multiple roles which allows for them to maintain steady hours, Sharma said, adding that it helps fill different positions during events when occupancy soars.

Dave Kaiser, president of the Alberta Hotel and Lodging Association, said the industry lost staff due to layoffs in the COVID-19 pandemic and many are not returning.

“We scramble to find people to manage it,” Kaiser said. 

“We’re still in a place where occupancy and rates together aren’t strong enough.”

People with luggage stand near the front of a hotel.
Hotels like the Sandman Signature in downtown need creativity to cope with bookings that ebb and flow, general manager Manendra Sharma says. (Trevor Wilson/CBC)

Travel Alberta data shows that April was the first time hotel occupancy hit 53 per cent since 2019.

The national average is 63 per cent, about seven per cent below 2019 levels, according to a recent Smith Travel Research report. That report showed the lowest occupancy was reported in Edmonton.

A Google search shows that Edmonton hotel rates in most categories are higher than is typical. (Google)

Traci Bednard, chief executive officer of Explore Edmonton, said a lack of international travellers is slowing the recovery.

“They’re the folks that stay the longest and also spend the most most money,” she said. 

Explore Edmonton data shows that internet searches for Alberta and specifically Edmonton are up compared to this time last year.

Bednard believes that is a positive sign that visitors are looking to return. 

“In some ways this is our chance to really get out and experience and enjoy Edmonton … we have more festivals than we do weekends.”

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Amid worker shortages, endless opportunities at Black Press Media’s career fair in Langley – Surrey Now-Leader

Amid worker shortages, endless opportunities at Black Press Media’s career fair in Langley - Surrey Now-Leader

With industries across B.C. struggling to find enough employees, workers have much more choice than usual in what they decide to pursue.

The province’s latest labour market outlook estimates there will be more than one million job openings in the next decade and 83,000 will go unfilled.

The biggest issue causing the labour shortage, according to experts, is Canada’s aging population. Now, more than ever, a greater number of people are leaving the workforce than are entering it, the Business Development Bank of Canada says.

The COVID-19 pandemic only exacerbated the problem.

The number of people immigrating to Canada or entering for seasonal work was greatly reduced, while people already working here faced mass layoffs, uniquely difficult working conditions and increased costs of living.

In the next 10 years, B.C. predicts other sectors with the greatest need will be health care, social assistance and education. Science and technology jobs will also be in high demand, as will openings in skilled trades such as cooks, mechanics and hairstylists, according to B.C.’s labour market outlook.

As those in the Lower Mainland look to re-enter the workforce, or make changes in their career path, the Langley Career and Post-Secondary Event will be a hiring fair they don’t want to miss.

Taking place at the Langley Events Centre in the field house from 11 a.m. to 3 p.m. on June 23, there will be over 75 exhibitors collectively offering over 500 opportunities for employment and 1,000’s of post secondary options to choose from.

Employers include those in the industries of: retail, transport, warehouse, office admin, trades, financial, social services, government, hospitality, and more.

For more details, visit events.blackpress.ca/langley, email events@blackpress.ca or call 1-855-678-7833.

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Supply chain shortages wreak havoc on weddings and large events

Supply chain shortages wreak havoc on weddings and large events


Local

“Nothing is guaranteed,” Paula Marrero of Marrero Events said. “You have to think outside the box.”

With large events making a comeback as the pandemic wains, supply chain challenges have become an issue. Courtesy/Marrero Events

Paula Marrero has gotten quite used to maximizing her creativity these last few years.

When the COVID-19 pandemic shut the world down, the Boston-based wedding planner consoled her couples and helped them focus on Plan B. And then Plan C. 

As the 2022 wedding season begins, Marrero is once again navigating a slew of challenges. This time, her headaches stem from supply chain shortages that are crippling every industry and wreaking havoc for many. 

But, when you’re committed to hosting a large-scale event on a certain date and time, the panic hits a little harder when you can’t be sure you’ll have plates.

“We’re seeing it a lot with floral and decor,” Marrero said during a recent interview. She had just ended a brainstorming session with a bride who couldn’t get candles or containers to hold her centerpiece flowers.

The reality is that vendors just can’t be certain that something will arrive in time, Marrero said, and it’s causing everyone to be more open-minded and realistic. 

“Nothing is guaranteed,” Marrero said. “You have to think outside the box.”

Beyond the supply questions, there are also concerns over the price of food. Vendors are afraid to charge the full cost of beef because couples wouldn’t want to pay it, Marrero said. The cost of the popular menu option has increased by about 70 percent.

“Beef is so high and everybody wants to offer beef,” she said.

When they hit a glitch, Marrero is there to encourage her couples to think creatively and find different resources. 

She’s even purchased products from Alibaba and other sites to store in her office — from linens to charger plates — so she has some supplies on-hand.

But for those couples who have been delayed taking their walk down the aisle, their priorities are clearer and they willingly accept the backup plan.

“Some of them are just tired of waiting,” Marrero said. 

Although couples may face some trouble decorating for their big day, for the most part, they aren’t stressing over what they’ll wear.

Bridal shops have quickly figured out over the last two years how to meet customer demand and stock enough inventory to make every wedding date.

Alexa Malagodi, an assistant manager at Cristina’s Bridal Shop in Andover, said communication with their vendors has been critical.

“The wedding industry has definitely stepped up the challenge,” she said. “Our various designers still have a very wide selection.”

The category that’s seen the most impact are the dresses for the mother of the bride and the mother of the groom, Malagodi said, as beading used on those gowns is shipped in from India, which has been hit hard with supply challenges.

The way to get around the challenges, she said, is to stay aware of what production looks like for their vendors and designers and the moves they are making.

At the nationwide chain David’s Bridal, the size and scope of their company has helped them avoid the same challenges others are facing, CEO Jim Marcum said. The company has its own supply chain for its 300 stores, through which their merchandise is designed and produced. 

“We actually have several distribution center locations in the U.S. where hundreds of thousands of dresses are on hand,” he said.

Through the company’s “Guaranteed in Stock and Ready to Ship” program, brides can pick from the top styles and colors their bridal party dresses. As the stores have seen an uptick in customers coming through the doors with the return of large events, the company has added more merchandise to that program, Marcum said. A loyalty program launched in late 2020 continues to see success as well.

“I think David’s is very well-positioned,” Marcum said.